State Farm® Insurance Agent Jean Wall
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
valerie jennings
November 4, 2026
5
out of
5
rating by valerie jennings
"Mitchell helped me quickly and efficiently change a few items on my plans. This office and the folks in it are terrific and I have been a client for years now."
We responded:
"Thank you, Valerie! I'm so happy to hear that Alexa provided you with such attentive and personalized service during your home closing process. Your continued trust in Jean and our team means a lot to us. Let us know if there's anything else we can assist you with!"
kelah tamarak
October 30, 2026
5
out of
5
rating by kelah tamarak
"Great Customer Service and explanation of benefits. Easy to understand and a very quick and efficient phone call. Friendly and wonderful care."
We responded:
"Keleh, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Kymani Alani
October 28, 2026
5
out of
5
rating by Kymani Alani
"Emily was wonderful to work with! Her communication was excellent throughout the entire process, whether through calls, texts, or emails. She was always responsive, followed up when needed, and even took the time to coordinate call times that worked with my schedule. Since I’m out of town for work and dealing with different time zones, I really appreciated how flexible and accommodating she was. She made getting my insurance taken care of easy and stress-free, even from a distance. Emily was very helpful and genuinely great to work with. I highly recommend her to anyone looking for someone who provides excellent customer service and truly goes the extra mile!"
We responded:
"Kymani, thank you for taking the time to leave us a review! I'm so glad to hear that Emily made the process easy and stress-free for you, especially with the challenges of being out of town and in different time zones. We strive to provide excellent service, and it's great to know Emily went the extra mile to accommodate your needs. We appreciate your recommendation! Let us know if we can help with anything else. #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
Michael Patterson
October 20, 2026
5
out of
5
rating by Michael Patterson
"Emily is delightful to work with. She is very patient, knowledgeable and always has a smile on her face that makes you feel at ease when in her presence. The cherry on the top is the savings she was able to get me with the same coverage as I had with Allstate if not more. 10/10 I will recommend Emily and the agency she works for to all my friends an family."
We responded:
"Michael, thank you for taking the time to leave us a review! I'm glad you had a positive experience and found the coverage you needed. Your recommendation means a lot to us. Don't hesitate to reach out if you need anything!
#likeagoodneighbor #Insurance #Statefarm"
B J
October 20, 2026
5
out of
5
rating by B J
"I had an excellent experience working with Emily! She was incredibly friendly, and helpful throughout the entire process. She took the time to answer all my questions, explain my options clearly, and make sure I felt comfortable and confident in my decisions. Her patience, knowledge, and genuine willingness to help made everything easy and stress-free. It’s refreshing to work with someone who truly cares about their customers and goes the extra mile to provide great service. I highly recommend her to anyone looking for an insurance agent who is knowledgeable, approachable, and genuinely dedicated to helping people!"
We responded:
"Thank you! I'm really happy to hear about your positive experience. It's great to know we were able to make the process smooth and stress-free for you. We appreciate your recommendation and are glad to have you as part of our office family. Feel free to reach out if you need anything else!
#agentjeanwall #GoodNeighbor "
Paul Park
October 16, 2026
5
out of
5
rating by Paul Park
"Before working with Jean and her team, I used to be someone who was a "set it, get it, PRAY that I'm covered, worry about it, then try to forget" kind of guy. I always saw insurance as something that simply was "to do the adult thing but never know what it will cover and its a scam". I moved over from another state farm agent who was pleasant, but there was no communication. Its been very different with my experience with Jean's team. MITCH IS THE FREAKIN MAN. I've increased my coverage to a reasonable amount for not much of a price difference, he helped me get car insurance on a new vehicle within 24 hours, and I'm literally reaching out to him on a regular basis to make sure I'm covered.
Love and appreciate you team!"
We responded:
"Paul, thank you for taking the time to leave us a review! I'm really happy to hear that your experience with our team has been so positive. It's great to know that Mitch has been able to assist you with your coverage needs and provide the communication you were looking for. We love having you as part of our office family! Feel free to reach out if you need anything else! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
Brandon Clark
September 26, 2026
5
out of
5
rating by Brandon Clark
"Great service! They really listened to me and made me feel heard."
We responded:
"Brandon, thank you for taking the time to leave us a review! I'm happy to hear that you felt listened to and valued. We always strive to provide attentive service. Let us know if we can help with anything else! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
Vega
September 25, 2026
5
out of
5
rating by Vega
"Emily has been great to work with. She’s very responsive, easy to reach, and always willing to help. Recently she helped me go through several of our policies, clean up old information, update our vehicle coverage, and make sure everything was set up correctly. She took the time to explain things clearly and made the whole process really easy. I really appreciate her customer service and attention to detail. Highly recommend Emily and the Jean Wall State Farm team!"
We responded:
"Vega, thank you for taking the time to leave us a review! I'm happy to hear that Emily has been so helpful and attentive in updating your policies and ensuring everything is in order. We appreciate your recommendation and are glad to have you as part of our office family. Don't hesitate to reach out if you need anything! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall
"
Kevin P
September 17, 2026
5
out of
5
rating by Kevin P
"We have been customers since 1999. The State Farm team has always been very helpful in assisting us with our insurance needs and we have had only positive experiences with our local office."
We responded:
"Kevin, thank you for taking the time to leave us a review! I'm happy to hear that you've had such positive experiences with our office over the years. We truly appreciate your loyalty since 1999 and are always here to help with your insurance needs. Let us know if we can help with anything else! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall
"
Maddie Bonbright
September 16, 2026
5
out of
5
rating by Maddie Bonbright
"I had a wonderful experience working with Jean at State Farm. She was very friendly, knowledgeable, and quick to respond to all of my questions. She offered me a rate I simply couldn’t pass up and made the process of switching insurance companies incredibly easy and seamless. I really appreciate her excellent customer service and would highly recommend Jean to anyone looking for a great insurance agent!
Melissa Bonbright"
We responded:
"Thank you, Maddie! I'm so happy to hear about your positive experience with our office. Making the process easy and seamless is always our goal, and I'm glad we could provide you with a rate that worked for you. Your recommendation means a lot to us. We're always here if you need anything else! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
Julie W.
September 16, 2026
5
out of
5
rating by Julie W.
"Very pleasant to talk Mitchell👍"
We responded:
"Julie, thank you for taking the time to leave us a review. I'm glad Mitchell made the conversation easy and enjoyable. We appreciate your feedback about the pricing, and if you'd like to go over your coverage, we're happy to help. #GoodNeighbor #Insurance #StateFarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
dawit mengistu
September 16, 2026
5
out of
5
rating by dawit mengistu
"Great service!"
We responded:
"Dawit, thank you for the 5 stars! I'm happy to hear you had a great experience with our service. Let us know if we can help with anything else!
#GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
Katie Dodt
September 16, 2026
5
out of
5
rating by Katie Dodt
"Alexa continues to provide excellent service every time I call. She is knowledgeable about the various products that State Farm provides. She is also prompt in returning my calls/emails and is always a delight to speak with. She truly embodies the State Farm spirit of being a good neighbor."
We responded:
"Thank you, Katie! We're glad Alexa provided excellent service and made your experience positive. We're proud to have her on our team. Let us know if you need anything else!
#GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
Vinod Sangani
September 9, 2026
5
out of
5
rating by Vinod Sangani
"They provide great service."
We responded:
"Thank you, Vinod! I'm happy to hear that you are satisfied with our service. We appreciate your support! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
Andres Aparicio
August 10, 2026
5
out of
5
rating by Andres Aparicio
"Emily was so helpful. She was kind and reassuring and proactive with making sure that I knew what I needed and never made me feel like I was a bother. Her friendly and kind demeanor really helped to ease my anxiety with my situation. So incredibly grateful for her."
We responded:
"Thank you, Andres! I'm really glad to hear that Emily was able to provide such supportive and proactive service. It's important to us that you feel comfortable and informed, and I'm happy Emily could help ease your anxiety. We appreciate your feedback and are grateful to have you with us. Feel free to reach out if you need anything else! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall
"
Chase Gunderson
August 3, 2026
5
out of
5
rating by Chase Gunderson
"Emily made it super easy for me to change over my insurance plans, thank you so much!"
We responded:
"Chase, thank you for taking the time to leave us a review! I'm happy to hear that Emily made the process of changing your insurance plans smooth and easy. We appreciate your feedback and support. Let us know if we can help with anything else! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
Sajida Rehman
August 2, 2026
5
out of
5
rating by Sajida Rehman
"Emily was supper helpful"
We responded:
"Thank you for your review! We're happy Emily was able to help and make your experience a positive one. We appreciate your support, and if you need anything else, our office is here for you. #GoodNeighbor #Insurance #StateFarm #CarInsurance #HomeInsurance #LikeAGoodNeighbor #AgentJeanWall"
Harry Knickerbocker
July 31, 2026
5
out of
5
rating by Harry Knickerbocker
"Emily has such a nice voice. She was easy to work with, and very knowledgeable. She handled my account problems with patience, competence, and a warm human touch.."
We responded:
"Hey, Harry! Thank you for taking the time to recognize Emily. She'll be so happy to hear that her patience, knowledge, and warm approach made such a positive difference while helping with your account. We truly appreciate your support and are grateful for the opportunity to help. #GoodNeighbor #Insurance #StateFarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
Kai Firestone
July 30, 2026
5
out of
5
rating by Kai Firestone
"These people are wonderful! Never have I been treated better! Moving has been so difficult, and they’ve been so kind and easy to work with! No matter how many things I had to change thanks to everything changing last minute, a wonderful woman named Emily and her team helped me instantly. So kind and wonderful! Absolutely feel so loved"
We responded:
"Hey, Kai! Thank you for sharing such a thoughtful review. Moving can bring a lot of unexpected changes, and I'm so happy Emily and the team were able to be there for you every step of the way with kindness and quick support. Your words mean so much to all of us, and we truly appreciate the opportunity to help. #GoodNeighbor #Insurance #StateFarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
Christine Deacon
July 29, 2026
5
out of
5
rating by Christine Deacon
"After becoming dissatisfied with the rates offered by our previous insurance company, I reached out to Jean Wall State Farm a few years ago. I was pleased with their rates and customer service, so we made the switch. Recently, Emily helped us add our newest of three teenage drivers, spending extra time to make sure we were getting the appropriate coverage at the best rates. I appreciate her thoroughness and friendly demeanor, and I look forward to working with her again when it’s time to add our fourth teenager."
We responded:
"Thank you, Christine! I'm glad to hear that our rates and service have met your expectations over the years. Emily is indeed wonderful, and I'm happy she was able to assist you with adding your newest driver. We look forward to continuing to help with your insurance needs, including when it's time for your fourth teenager to join the policy. Feel free to reach out if you need anything else! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
Karen Kent
July 25, 2026
5
out of
5
rating by Karen Kent
"I've carried insurance for 50 years and this is the best service I have ever received. They invited me to go over my insurance. I assumed they would try to sell me more insurance but in both cases, they saved me money or identified something I was missing. Jean and Ariel are so easy to work with and the office staff are so friendly. I highly recommend the agency."
We responded:
"Karen,
It is people like you that remind me, why I do what I do. Thank you for taking the time to write this up for me.
-⭐️⭐️⭐️⭐️⭐️ -
Every agent and agency is different. We love being Thank you and your family for allowing us to protect the things that matter most to you.
Let me know if you, Adam, or Leah need anything at all. Call anytime 206-528-0411 anytime 24/7.
Your Agent,
-JW"
sherri mirghavamedin
July 11, 2026
5
out of
5
rating by sherri mirghavamedin
"Emily was absolutely amazing. She went over everything with me. Tried to get me the best price was completely patient. I am in a weird place in my life and I wasn’t very patient and she just hung in there and was absolutely amazing and kind you got a good one"
We responded:
"Sherri, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Alexa cares a lot about our customers."
Bernadette Walker
July 8, 2026
5
out of
5
rating by Bernadette Walker
"I’ve been with Jean Wall State Farm insurance for over 26 years. That in itself says how great Jean and her team are. I recently had to file a claim as a deer ran into my vehicle and ended up totaling it. The situation got complicated with the repair shop and the claims adjuster. Jean Wall and her team stepped up to the plate for me and resolved the issues that were causing the claim not to close. This is the kind of service they provide every day to their clients. Thank you Jean Wall State Farm. Hopefully I’ll have you for another 25 years!"
We responded:
"Bernadette, thank you for your review! We're glad we could help with your claim. Your trust over the past 26 years means a lot to us. We're here for you and look forward to many more years together. Let us know if you need anything else!
#GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
CR Kim
July 6, 2026
5
out of
5
rating by CR Kim
"Excellent customer service."
We responded:
"Thank you for taking the time to leave us a review! I'm happy to hear you had a great experience with our customer service. We're always here to help if you need anything else! #GoodNeighbor #Insurance "
Duane Miller
July 1, 2026
5
out of
5
rating by Duane Miller
"Emily was patient and kind while transferring our coverage to our newer Subaru Forester. we are so grateful!"
We responded:
"Duane, thank you for taking the time to leave us a review! I'm glad we could assist you with transferring your coverage. We appreciate your support. Let us know if we can help with anything else! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"